Virtual PA will confirm via email the Client requirements, deadlines for production of work and any specific requirements.

Completed work to be proof read by the Client and any errors will be rectified free of charge within 5 working days from the date of invoice.

Any errors found in transcription will be rectified free of charge by The Virtual PA.

Amendments to original work will be charged at normal rate.

Copies of Client work will be retained by The Virtual PA for a two year period and will then be disposed of.

Emailed work to our from Clients cannot be guaranteed to be received, and it is highly recommended that a received and read receipt is requested or confirmation of receipt is made via telephone.

EQUIPMENT HIRE ~ In the event that equipment is not returned in good condition, the Virtual PA reserves the right to withhold the deposit paid by the Client